Frequently Asked Questions
How long will it take for my order to be delivered?
Orders are typically delivered within 2-3 working days of the order being placed in the UK, and 5-7 working days for International orders. This does not include pre-orders, which are dispatched for delivery on release day. For international orders, we will endeavour to dispatch your order for delivery on release day, however, we do not always receive stock in sufficient time.
My order has arrived damaged; what should I do?
Please contact us if your order has arrived damaged. We may ask you to take pictures of the damage, to support a compensation claim with the delivery agent.
Do you offer wholesale accounts?
Yes, we do. Our sister company also specialises in music distribution. Please contact us on firstname.lastname@example.org for further information.
What payment methods do you accept?
We accept payment via PayPal and all major credit cards. You do not need to have a PayPal account to order from us.